As a leading mobile RV repair company in the area, we try to exceed all expectations and provide the best customer service around. We are an owner operated small business that truly cares about doing right by each and every customer. Integrity, honesty and communication are some of what we find to be key factors that set us apart.
An ounce of prevention, is worth a pound of cure. - Benjamin Franklin
Gas prices have dropped some, so now all Service Calls over 10 miles are a little cheaper!
Our mobile services save you time and the hassle of driving to a dealership.
Our services are not only designed to save you time but to save you money by
spending the time to find the true cause of the problem vs just throw parts at it.
MAKE AN APPOINTMENT NOW WITH OUR ONLINE FORM
WHY CHOOSE US?
EVERY JOB IS PERSONAL
If you want the quality you would expect from the dealership, but with a more personal and friendly atmosphere, you have found it.
THE RIGHT TOOLS
We continually invested in tools and equipment to diagnose the problem, instead of just throw parts at a suspected problem. Our investment, saves you time and money!
PROFESSIONAL INTEGRITY
We are honest about what we find on your unit, what we know as technicians and our limitations from being a mobile RV repair service. If we can’t fix it because either a specialist or shop facility would better option we will let you know.
RV SERVICES
We offer a wide range of mobile RV repair services to owners located in the Austin and surrounding Hill Country area. Not only can we repair and help maintain your RV, but sometimes a new RV’er just needs to know how their RV works and some good do’s and don’ts of RV living. We can show you how things work and how RV systems, appliances and mechanicals are different than the comparable equipment found in traditional homes.
AC SERVICE/REPLACEMENT
Whether its a cleaning of the coils or have a more serious issue, we can make sure you can camp/live in comfort. We can trace the problem no matter where it leads: a power issue, a thermostat, a capacitor or maybe the whole unit needs to be replace because it’s sealed, we can find and fix it.
WATER HEATER SERVICE/REPLACEMENT
Regular maintenance is highly recommended to avoid premature wear, corrosion and ensuring you always have a hot shower!
SLIDEOUT MAINTENANCE
It’s easy to forget the hidden parts of slide out operations but regular cleaning and some lubrication of the mechanisms are needed to keep them moving easily to not only reduce the stress and wear on parts but to make sure they don’t get stuck in or out because it’s never a good time to lose slide function.
RUBBER ROOF MAINTENANCE
Annual inspection, cleaning and a UV treatment can help stave off one of the most expensive RV repairs.
RV ORIENTATION/WALK THROUGH
New to the RV lifestyle and not sure how your new to you RV works? We can also show you! Even if you had a walk through at the dealer, the excitement of the purchase or the fast pace of the dealer may have had you overwhelmed with new information. Don’t worry we hear it all the time.
FURNACE SERVICE/REPLACEMENT
A furnace is one of the lowest maintenance systems on an RV but when they fail it’s never a good time. A full inspection and cleaning before each season can save you time, money or just a cold night.
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"David performed an inspection on my travel trailer, and I was shocked at how many issues he discovered that were not found by the dealership when I bought it! Had I known then, what I know now, I would have been able to save hundreds of dollars not to mention saved me from a disastrous camping experience. I will definitely be using his inspection services on my next RV purchase!"
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"I am very happy with their service! They are very professional and efficient and Curt showed up on time. He fixed leaks in my roof, replaced damaged electrical plugs and repaired miscellaneous issues, all at a very reasonable cost. I would highly recommend Heads Up RV to anyone who needs help with their RV."
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"David and I have worked closely together for several years. He is a man with a high level of integrity and has always provided a high level of service. I am grateful to work with David and would highly recommend him."
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The electric steps on our motorhome went out while we were visiting in Austin, TX. We called Heads Up RV on recommendation from another mobile RV service that was too booked up to help us and boy, are we glad that we did. It is hard to imagine another RV mobile service as customer service oriented and that works as hard as did David and Curt to make sure that the job was done right and to our complete satisfaction, and at a more-than-fair price. We were very impressed with them. Many thanks to David and Curt at Heads Up RV for coming to our rescue and for a job very well done. They have our highest recommendation.
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Quick, professional, didn't linger to get more hours got us fixed up and able to a RV repair shop.
DO YOU KNOW...
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When to empty and when NOT to empty your holding tanks?
The first tank to empty is the black tank, so that the grey water helps rinse the hose. A black tank should not be emptied until it is at least 2/3rds full. If you need to empty but haven’t reached 2/3rds yet, you can simply hold the toilet flush lever open to fill the tank more. This extra water helps the flow and this flow is the friction needed to clean and move the contents out.
Bonus Tip: After dumping, add water up to the first sensor of your black tank to help keep solids suspended which prevents them from sticking/building up at the bottom of the tank.
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Do you have a Suburban water heater? If so do you know what an anode rod is? When was the last time it was checked?
A Suburban anode rod serves 2 purposes. 1) It acts as the drain plug for when you need to empty the water heater tank. 2) It’s main and more important function is to be a sacrificial element (usually aluminum or magnesium) and it purposely a softer metal which should break down with usage preventing the tank interior from deteriorating.
Now you may be asking how often should this be replaced. The truthful answer is “it depends”. It depends on how much usage it get, the quality of water and if you are using a magnesium rod or an aluminum rod. We suggest checking them every 6-12 months and adjusting the maintenance schedule as needed.
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Why tires need to be replaced when they still look good?
Many tires are replaced because of old age over being worn out. One of the worst things for a tire is not being doing its job (an RV in storage). When tires are used, they release compound lubricants that can help extend tire life and they don’t develop flat spots. A tire that is not in use can degrade from ultraviolet (UV) exposure and when left on the ground can soak up water which can also accelerate tire degradation.
The life expectancy of a trailer tire varies from manufacturer to manufacturer; however, most are between 3 to 8 years, regardless of mileage. The National Transportation Safety Board (NTSB) and some tire manufacturers are recommending that all tires older than six years should be replaced, regardless of their condition. Tire manufactures are required to label each tire with a DOT Code on the side wall which says when the tire was made. The DOT code is 4 numbers, the first 2 are the week and last 2 are the year. A tire stamped DOT 5012 was made in the fiftieth week of 2012 and should be replaced regardless of the tread depth and condition.
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Why is my Dometic (or Norcold) refrigerator running but not cold?
Most RV refrigerators are not like residential refrigerators in that they are absorption vs compressor based. If you have an absorption refrigerator and it is running but not cooling there are a few things to check. Is your RV level? The RV must be level in order to operate correctly. Do you smell ammonia or see any yellow powder at the back/outside of the refrigerator? If either of those are the case then your cooling unit has leaked and you are looking a major repair or complete replacement. If neither are true you might just have a venting issue, and we would be glad to come take a look to see if your baffles have fallen or if equipped, your fans have stopped running.
